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Refund Policy

Last updated: April 2026

Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Satisfaction Guarantee

We offer a 30-day satisfaction guarantee on all purchases. If you're not satisfied with your BALMMEN product for any reason, you can request a refund within 30 days of delivery.

Eligible for Return

  • •Unopened products in original packaging
  • •Products with manufacturing defects
  • •Damaged products (must be reported within 48 hours of delivery)
  • •Wrong items received

Not Eligible for Return

  • •Opened or used products (unless defective)
  • •Products returned after 30 days
  • •Products without proof of purchase

How to Request a Refund

  1. 1

    Email us at balmmenshop@gmail.com with your order number

  2. 2

    Describe the reason for your return request

  3. 3

    We'll respond within 24-48 hours with instructions

  4. 4

    Ship the product back (we provide a return label for defective items)

  5. 5

    Refund is processed within 5-7 business days after we receive the return

Questions about returns? Contact us at balmmenshop@gmail.com.